These Payment Terms ("Payment Terms") govern all payments made to LUNARBAY GROUP (HONGKONG) LIMITED ("Lunarbay Group," "we," "us," or "our") in connection with your use of our games, applications, and other services (collectively, the "Services"). These Payment Terms are incorporated into and form part of our Terms of Service.
By making any purchase through our Services, you agree to these Payment Terms. If you do not agree to these Payment Terms, do not make any purchases through our Services.
Our Services may include virtual items, premium features, subscriptions, and other digital products (collectively, "Products") that you can purchase with real currency. All purchases are final and non-refundable, except as required by applicable law or as otherwise specified in these Payment Terms.
When you purchase Products, you are purchasing a limited, non-transferable, revocable license to use those Products within our Services. You do not own the Products, and the amounts associated with any virtual currency or Products do not refer to any credit balance of real currency or its equivalent. Any virtual currency balance shown in your account does not constitute a real-world balance or reflect any stored value, but instead constitutes a measurement of the extent of your license.
All prices for Products are displayed in the applicable currency and do not include taxes, which may be added to the purchase price. We reserve the right to change the pricing of Products at any time without notice.
We accept various payment methods, which may include credit cards, debit cards, PayPal, mobile payment services, platform-specific payment methods (such as Apple App Store or Google Play Store), and other methods as we may specify from time to time. By providing a payment method, you represent that you are authorized to use the payment method and authorize us to charge your payment method for all purchases you make.
Some of our Services may offer subscription-based Products. When you purchase a subscription, you authorize us to charge your payment method on a recurring basis for the subscription period you have selected. Subscriptions automatically renew for the same duration at the then-current subscription rate, unless you cancel the subscription before the end of the current subscription period.
You can cancel a subscription at any time through your account settings or by contacting us. If you cancel, you may continue to use the subscription until the end of your current subscription period, but you will not receive a refund for any unused portion of the current subscription period unless required by applicable law.
All purchases are final and non-refundable, except as required by applicable law or as expressly stated in these Payment Terms. If you believe that you have been charged in error, or if you believe you are entitled to a refund, please contact us at bd@lunarbaygroup.com.
We may, at our sole discretion, provide refunds or credits in certain circumstances, such as:
For purchases made through third-party platforms (such as Apple App Store or Google Play Store), the refund policies of those platforms will apply, and refund requests must be submitted through those platforms.
We may offer free trials of subscription-based Products. When we offer a free trial, we will provide information regarding how long the free trial period lasts and when and how you will be charged for the subscription after the free trial period ends.
Unless otherwise stated, you will be automatically charged for the subscription at the end of the free trial period unless you cancel before the end of the free trial period. You may cancel a free trial at any time during the free trial period without charge.
We may change the price of any Products at any time. If we increase the price of a subscription-based Product, we will notify you before the price increase takes effect. If you do not agree to the price change, you may cancel your subscription before the price change takes effect. If you do not cancel your subscription before the price change takes effect, you will be charged the new price.
You are responsible for paying all taxes associated with your purchases. The purchase price displayed for Products may not include certain taxes, which may be added to the purchase price. If we are required to collect taxes on your purchases, the amount of tax will be shown on your purchase receipt.
If you make a purchase in a currency different from the currency in which your payment method is denominated, your payment provider may convert the payment amount to your local currency and may charge you a conversion fee. We are not responsible for any such fees or for the exchange rate applied by your payment provider.
If you dispute a charge with your payment provider, we reserve the right to suspend or terminate your access to the relevant Products or to your account until the dispute is resolved. If your payment provider determines that the disputed charge was valid, we may charge you a dispute fee and reinstate the original charge.
If you permit a child to use your account and make purchases, you are responsible for all such purchases, whether or not you were aware of or approved them. If you believe that a child has made a purchase without your permission, please contact us immediately.
We may modify these Payment Terms at any time. If we make changes, we will provide notice of such changes, such as by sending an email notification, providing notice through our Services, or updating the "Last Updated" date at the bottom of these Payment Terms. Unless we say otherwise, the amended Payment Terms will be effective immediately, and your continued use of our Services after we provide such notice will confirm your acceptance of the changes. If you do not agree to the amended Payment Terms, you must stop using our Services.
If you have any questions about these Payment Terms or our payment practices, please contact us at:
LUNARBAY GROUP (HONGKONG) LIMITED
Room 602, 6/F, Kai Yu Commercial Building
2C Argyle Street, Mongkok, Kowloon, Hong Kong
Email: bd@lunarbaygroup.com
Last Updated: June 3, 2025
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